Why won't my email address work?
- Make sure your user name and password is all lowercase.
- Make sure you have created the email address in your control panel.
- Change the user name to the full email address. Example:
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Still not working?
Are you able to receive emails but not send?
Are you able to send emails, but not receive?
Does it say "please enter your username and password for the following server" and you are sure you're using the correct information?